Strengthen Relationships — Centralize, Automate, and Personalize Customer Engagement

A powerful Customer Relationship Management (CRM) system is more than just a database — it's the backbone of customer engagement and retention. At Applligent Technologies, we design, develop, and integrate CRM solutions that give your teams a single, unified view of every customer interaction, helping you nurture relationships, close deals faster, and deliver exceptional service.

Whether you need a custom-built CRM or integration with industry-leading platforms like Salesforce, HubSpot, Zoho, or Microsoft Dynamics, our solutions are tailored to match your sales processes, marketing strategies, and support operations.

Why Choose Applligent for CRM Development & Integration?

• End-to-End Customization — From UI design to custom workflows and automation rules.
• Industry-Specific Expertise — CRM solutions optimized for Real Estate, Food & Beverage, Retail, Healthcare, and B2B services.
• Seamless Integrations — Connect CRM with ERP, marketing automation, helpdesk, and analytics platforms.
• Data-Driven Insights — Embedded analytics and reporting for actionable customer intelligence.
• Omnichannel Engagement — Manage interactions across email, chat, social media, and phone from a single interface.
• Automation Ready — Automate lead scoring, follow-ups, and campaign triggers to save time and boost conversions.

Our Process

• 1. Discovery & Needs Assessment Identify, Assess, Define — Identify sales and service workflows, integration points, and data requirements.
• 2. Platform Selection or Custom Build Choose, Select, Build — Choose between market-leading CRM platforms or fully custom solutions.
• 3. Integration & Data Migration Ensure, Integrate, Migrate — Ensure smooth synchronization with existing systems and clean data transfer.
• 4. Workflow Automation Implement, Automate, Optimize — Implement AI-driven and rule-based automation for efficiency.
• 5. Testing & User Training Validate, Test, Train — Validate functionality and equip teams with the skills to maximize CRM adoption.
• 6. Ongoing Support & Optimization Enhance, Support, Optimize — Enhance CRM capabilities as your customer strategies evolve.

Common Use Cases

• Real Estate — Lead tracking, property listing management, and client follow-ups.
• Food & Beverage — Loyalty programs, feedback management, and order tracking.
• Retail — Personalized offers, abandoned cart recovery, and customer segmentation.
• Healthcare — Patient engagement, appointment reminders, and follow-up management.
• B2B Services — Sales pipeline tracking, contract management, and proposal automation.